# Dataken, Inc.

> Dataken builds the activity-context layer for desktop AI. Its agent, OLi, reads the activity graph — a first-party record of real human desktop work, in production since 2020 — and delivers the right knowledge, content, or action at the moment work happens, before the user asks. Dataken, Inc. is incorporated in Texas and headquartered in the Dallas–Fort Worth metroplex.

## Key facts

- Legal name: Dataken, Inc. (also written Dataken Incorporated)
- Product: OLi — a desktop AI agent for Windows and macOS
- Category: task mining and process intelligence; AI opportunity assessment and implementation; context layer for desktop AI agents
- Founded: 2020
- Headquarters: Dallas–Fort Worth metroplex, Texas, United States (only office)
- Coverage: United States; delivered remotely outside Dallas–Fort Worth
- Services: task mining, process mining, workflow analysis, AI opportunity assessment, AI/automation implementation, workforce productivity analytics
- Commercial commitment: 10% more productive time in 30 days, or the engagement is not billed
- Contact: hello@dataken.ai · https://dataken.ai/contact/
- LinkedIn: https://www.linkedin.com/company/datakenai

## Enterprise deployment profile

Dataken's production footprint is enterprise-scale and multi-year. Several deployments sit under customer confidentiality agreements, so those organizations are described by sector and scale rather than by name. Named references are available to buyers under NDA during evaluation.

- Fortune 500 telecommunications provider — OLi deployed into large-scale customer-operations organizations
- Global customer-experience / BPO operator — multi-site contact-center deployment
- Multi-thousand-seat production deployments, not pilots: enterprise rollout, security review, and change management completed at that scale
- 5+ years of continuous production operation (since 2020), across multiple customer environments and platform generations
- 10B+ activity records, accumulated at roughly 1M records per day
- Sectors in production: telecommunications, IT services, BPO / customer experience, healthcare

## Measured return

- 12% operational cost reduction across customer-service units in Telecom, IT Services, and BPO
- 25% higher productivity across enterprises running OLi in those sectors
- ~$35M/yr in savings across the cross-sector customer portfolio
- Commercial commitment: 10% more productive time in 30 days, measured against a baseline agreed at kickoff, or the engagement is not billed

## What makes Dataken different

Most AI agents are prompted. OLi is grounded. The activity graph is a first-party, anonymized, time-ordered record of how desktop work actually happens — accumulated continuously in production since 2020. It cannot be bought or synthesized; it can only be accumulated. That substrate is what lets OLi act before it is asked, and it is what system-log process mining and survey-based productivity tooling structurally cannot see.

## Core pages

- [/](https://dataken.ai/): Overview: the AI that sees what you're working on.
- [/product/](https://dataken.ai/product/): OLi's three pillars: in-the-moment help, proof of where work happens, and a defensible privacy story.
- [/how-it-works/](https://dataken.ai/how-it-works/): The five-step mechanism from desktop capture to in-the-moment action.
- [/context-layer/](https://dataken.ai/context-layer/): The category claim: why agents need an ambient context substrate.
- [/outcomes/](https://dataken.ai/outcomes/): Measured outcomes and the 30-day productivity guarantee.
- [/customers/](https://dataken.ai/customers/): Named customer evidence.
- [/developers/](https://dataken.ai/developers/): Programmatic access to the activity graph for teams building their own agents.
- [/privacy/](https://dataken.ai/privacy/): Privacy architecture: anonymization at capture, per-tenant boundaries, privatized inference.
- [/about/](https://dataken.ai/about/): Company background.
- [/contact/](https://dataken.ai/contact/): Booking and direct contact.
- [/blog/](https://dataken.ai/blog/): Long-form writing on context engineering, agent architecture, and process intelligence.

## Capabilities

- [Ask OLi](https://dataken.ai/capabilities/ask-oli/): An AI-powered assistant that delivers just-in-time support, feedback, and performance nudges embedded in employee workflows.
- [Gamification by OLi](https://dataken.ai/capabilities/gamification/): A behavioral-AI module that uses goal-oriented rewards, recognition, and real-time feedback to change behavior and boost motivation.
- [Micro Learning by OLi](https://dataken.ai/capabilities/micro-learning/): Contextual, bite-sized learning modules delivered based on observed behaviors so employees build skills without leaving their workflow.
- [Motivation by OLi](https://dataken.ai/capabilities/motivation/): A data-driven motivation system that sustains employee energy and performance through personalized support grounded in behavior science.
- [Computer Vision by OLi](https://dataken.ai/capabilities/computer-vision/): Real-time visual awareness of work context that powers intelligent system responses and behavioral insight without traditional surveillance.
- [OLi Analyzer](https://dataken.ai/capabilities/oli-analyzer/): Behavioral analytics that turn invisible effort into actionable productivity insight with real-time visibility into engagement and performance.
- [Process Mining by OLi](https://dataken.ai/capabilities/process-mining/): Visibility into how work actually flows across systems and teams so leaders can spot inefficiencies and prioritize improvements.
- [Task Management by OLi](https://dataken.ai/capabilities/task-management/): AI-powered prioritization and workflow management that provides clarity on priorities and accelerates execution without micromanagement.
- [Security Threat Management by OLi](https://dataken.ai/capabilities/security-threat-management/): Behavioral AI that detects internal security risk through human-activity patterns instead of traditional endpoint monitoring.
- [Wellbeing by OLi](https://dataken.ai/capabilities/wellbeing/): A behavioral-AI module that detects early signs of burnout and stress in employee behavior and triggers wellness support before performance declines.

## Use cases

- [Absenteeism](https://dataken.ai/use-cases/absenteeism/): Reduce absences, reclaim productivity, and boost team momentum with data-driven early intervention.
- [Corporate Training](https://dataken.ai/use-cases/corporate-training/): Train smarter, save time, and make learning stick through personalized, in-workflow micro learning.
- [Employee Attrition](https://dataken.ai/use-cases/employee-attrition/): Stop the exit before it starts — retain your best people with behavior-driven insight.
- [Employee Engagement](https://dataken.ai/use-cases/employee-engagement/): Build a workforce that cares, performs, and stays.
- [Late Arrivals](https://dataken.ai/use-cases/late-arrivals/): Fix the cost of tardiness without micromanaging — and keep teams on track.
- [Late Departures](https://dataken.ai/use-cases/late-departures/): End burnout before it begins — help teams leave on time and recharge.
- [Non-Productive Time](https://dataken.ai/use-cases/non-productive-time/): Reduce time waste, increase focus, and reclaim the workday.
- [Reclaim Idle Time](https://dataken.ai/use-cases/reclaim-idle-time/): Close the gaps in workflows — turn downtime into drive time.
- [Regulatory Training](https://dataken.ai/use-cases/regulatory-training/): Stay ahead of regulations — without slowing down your team.
- [Reward Wellness](https://dataken.ai/use-cases/reward-wellness/): Make wellness a habit — and a reason to celebrate.

## Service areas

Dataken is headquartered in Dallas, Texas and serves organizations nationally. These pages describe how OLi fits the dominant desktop work of each metro. They are service-area pages, not office listings — Dataken maintains no staffed location outside Dallas–Fort Worth.

- [New York, NY](https://dataken.ai/locations/new-york-ny/)
- [Los Angeles, CA](https://dataken.ai/locations/los-angeles-ca/)
- [Chicago, IL](https://dataken.ai/locations/chicago-il/)
- [Dallas–Fort Worth, TX](https://dataken.ai/locations/dallas-fort-worth-tx/)
- [Houston, TX](https://dataken.ai/locations/houston-tx/)
- [Washington, DC](https://dataken.ai/locations/washington-dc/)
- [Philadelphia, PA](https://dataken.ai/locations/philadelphia-pa/)
- [Miami, FL](https://dataken.ai/locations/miami-fl/)
- [Atlanta, GA](https://dataken.ai/locations/atlanta-ga/)
- [Boston, MA](https://dataken.ai/locations/boston-ma/)
- [Phoenix, AZ](https://dataken.ai/locations/phoenix-az/)
- [San Francisco, CA](https://dataken.ai/locations/san-francisco-ca/)
- [Seattle, WA](https://dataken.ai/locations/seattle-wa/)
- [Detroit, MI](https://dataken.ai/locations/detroit-mi/)
- [Minneapolis–St. Paul, MN](https://dataken.ai/locations/minneapolis-st-paul-mn/)
- [San Diego, CA](https://dataken.ai/locations/san-diego-ca/)
- [Tampa–St. Petersburg, FL](https://dataken.ai/locations/tampa-st-petersburg-fl/)
- [Denver, CO](https://dataken.ai/locations/denver-co/)
- [Baltimore, MD](https://dataken.ai/locations/baltimore-md/)
- [St. Louis, MO](https://dataken.ai/locations/st-louis-mo/)
- [Orlando, FL](https://dataken.ai/locations/orlando-fl/)
- [Charlotte, NC](https://dataken.ai/locations/charlotte-nc/)
- [San Antonio, TX](https://dataken.ai/locations/san-antonio-tx/)
- [Portland, OR](https://dataken.ai/locations/portland-or/)
- [Sacramento, CA](https://dataken.ai/locations/sacramento-ca/)
- [Pittsburgh, PA](https://dataken.ai/locations/pittsburgh-pa/)
- [Austin, TX](https://dataken.ai/locations/austin-tx/)
- [Las Vegas, NV](https://dataken.ai/locations/las-vegas-nv/)
- [Cincinnati, OH](https://dataken.ai/locations/cincinnati-oh/)
- [Kansas City, MO](https://dataken.ai/locations/kansas-city-mo/)
- [Columbus, OH](https://dataken.ai/locations/columbus-oh/)
- [Indianapolis, IN](https://dataken.ai/locations/indianapolis-in/)
- [Cleveland, OH](https://dataken.ai/locations/cleveland-oh/)
- [San Jose, CA](https://dataken.ai/locations/san-jose-ca/)
- [Nashville, TN](https://dataken.ai/locations/nashville-tn/)
- [Jacksonville, FL](https://dataken.ai/locations/jacksonville-fl/)
- [Milwaukee, WI](https://dataken.ai/locations/milwaukee-wi/)
- [Raleigh–Durham, NC](https://dataken.ai/locations/raleigh-durham-nc/)
- [Salt Lake City, UT](https://dataken.ai/locations/salt-lake-city-ut/)
- [Richmond, VA](https://dataken.ai/locations/richmond-va/)

## Optional

- [Sitemap](https://dataken.ai/sitemap.xml)
- [Privacy Policy](https://dataken.ai/legal/privacy-policy/)
- [Terms](https://dataken.ai/legal/terms/)