Service area
Make Boston's analytical work visible for the first time — then automate the assembly, not the thinking.
Dataken works with organizations in Boston, Massachusetts that need to know how their people actually perform work before deciding what to automate. We do task mining at the desktop level — measuring applications, steps, handoffs, rework, and time — then quantify where AI and automation pay, implement it through OLi, and measure the result.
Boston's research and asset-management desktops are analysis-heavy: literature review, data wrangling, model iteration, and investment documentation. Knowledge work of this kind has almost no system-of-record footprint — the work happens in files, notebooks, and browsers, and disappears from every dashboard the organization owns.
How Dataken serves Boston: Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas — our only office. OLi is desktop software deployed to your endpoints, so Boston engagements are delivered remotely. On-site sessions can be arranged by agreement.
What Dataken does for Boston organizations
Measure the work first. Automate second.
Most AI consulting starts with an interview: tell us your problems. Dataken starts with measurement — task mining and process intelligence built from a first-party activity graph in production since 2020, across more than 10 billion activity records. A Boston engagement runs six steps.
- 01
Observe how work is actually performed
Task mining at the desktop level — applications used, steps taken, durations, and variation between people doing the same job. Measured, not interviewed.
- 02
Identify bottlenecks, rework, handoffs and friction
The activity graph surfaces duplicate work, decision delays, over-complicated steps, and the private workarounds that never appear in a process map.
- 03
Quantify the opportunity and the ROI
Every finding carries a measured frequency and duration across the population, so the business case is arithmetic rather than estimate.
- 04
Determine where AI, automation, or agents actually make sense
Prioritized by volume, repeatability, and measured cost — which also means saying plainly which processes should be eliminated rather than automated.
- 05
Implement it — not just deliver a strategy deck
OLi ships to the desktop and acts at the point of work, surfacing the right knowledge, content, or completed action in the moment.
- 06
Measure the result afterward
The same activity graph that produced the baseline measures the change. 10% more productive time in 30 days, or the engagement is not billed.
Where OLi fits in Boston
The sectors that carry this metro’s desktop work.
- Biotechnology & pharmaceuticals
- Asset management & mutual funds
- Higher education & research
- Robotics & advanced manufacturing
- Health systems
Questions from Boston
Frequently asked
- Is OLi useful for research and analytical work rather than transactional processing?
- Yes, and it is often more valuable there. Transactional work is already partially visible in system logs; analytical work is not visible anywhere. The activity graph is the only record of how an analyst actually assembled a result, which is what makes in-the-moment knowledge surfacing possible.
- Does Dataken have an office in Boston?
- No. Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas, and serves Boston organizations remotely. OLi is desktop software deployed to your endpoints, so delivery, rollout, and support are performed remotely; on-site sessions can be arranged by agreement.
- How do Boston teams start with OLi?
- Start with a 30-minute demo. Deployment scopes to a single operational function first, runs against a baseline agreed at kickoff, and carries the 10%-more-productive-time-in-30-days commitment.
See OLi against your own Boston workflows.
10% more productive time in 30 days. Or you don’t pay.
Book a 30-minute demo