Service area

Separate required compliance work from avoidable overhead — then automate the difference.

Dataken works with organizations in Indianapolis, Indiana that need to know how their people actually perform work before deciding what to automate. We do task mining at the desktop level — measuring applications, steps, handoffs, rework, and time — then quantify where AI and automation pay, implement it through OLi, and measure the result.

Indianapolis pairs major pharmaceutical research with large health-payer operations — regulated environments where documentation and review consume a substantial share of every professional hour. The measurable question is not whether that overhead exists but which parts of it are avoidable.

How Dataken serves Indianapolis: Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas — our only office. OLi is desktop software deployed to your endpoints, so Indianapolis engagements are delivered remotely. On-site sessions can be arranged by agreement.

What Dataken does for Indianapolis organizations

Measure the work first. Automate second.

Most AI consulting starts with an interview: tell us your problems. Dataken starts with measurement — task mining and process intelligence built from a first-party activity graph in production since 2020, across more than 10 billion activity records. A Indianapolis engagement runs six steps.

  1. 01

    Observe how work is actually performed

    Task mining at the desktop level — applications used, steps taken, durations, and variation between people doing the same job. Measured, not interviewed.

  2. 02

    Identify bottlenecks, rework, handoffs and friction

    The activity graph surfaces duplicate work, decision delays, over-complicated steps, and the private workarounds that never appear in a process map.

  3. 03

    Quantify the opportunity and the ROI

    Every finding carries a measured frequency and duration across the population, so the business case is arithmetic rather than estimate.

  4. 04

    Determine where AI, automation, or agents actually make sense

    Prioritized by volume, repeatability, and measured cost — which also means saying plainly which processes should be eliminated rather than automated.

  5. 05

    Implement it — not just deliver a strategy deck

    OLi ships to the desktop and acts at the point of work, surfacing the right knowledge, content, or completed action in the moment.

  6. 06

    Measure the result afterward

    The same activity graph that produced the baseline measures the change. 10% more productive time in 30 days, or the engagement is not billed.

Where OLi fits in Indianapolis

The sectors that carry this metro’s desktop work.

  • Pharmaceuticals & life sciences
  • Health insurance
  • Logistics & air freight
  • Enterprise software
  • Medical devices

Questions from Indianapolis

Frequently asked

Can OLi distinguish required compliance work from avoidable overhead?
It surfaces the task patterns and their real durations; classifying which are required is a joint exercise with your process owners. In practice the valuable finding is usually not that compliance work is excessive, but that the same compliance outcome is being reached three different ways by three different teams.
Does Dataken have an office in Indianapolis?
No. Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas, and serves Indianapolis organizations remotely. OLi is desktop software deployed to your endpoints, so delivery, rollout, and support are performed remotely; on-site sessions can be arranged by agreement.
How do Indianapolis teams start with OLi?
Start with a 30-minute demo. Deployment scopes to a single operational function first, runs against a baseline agreed at kickoff, and carries the 10%-more-productive-time-in-30-days commitment.

See OLi against your own Indianapolis workflows.

10% more productive time in 30 days. Or you don’t pay.

Book a 30-minute demo