Service area
Map how Miami's cross-border operations actually run — then automate the repeat work.
Dataken works with organizations in Miami, Florida that need to know how their people actually perform work before deciding what to automate. We do task mining at the desktop level — measuring applications, steps, handoffs, rework, and time — then quantify where AI and automation pay, implement it through OLi, and measure the result.
Miami's role as the Latin America gateway means a large share of desktop work is cross-border and multilingual — trade documentation, correspondent banking compliance, and regional shared-service operations spanning multiple time zones and regulatory regimes. Distributed, asynchronous work is exactly the pattern that defeats survey-based productivity measurement.
How Dataken serves Miami: Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas — our only office. OLi is desktop software deployed to your endpoints, so Miami engagements are delivered remotely. On-site sessions can be arranged by agreement.
What Dataken does for Miami organizations
Measure the work first. Automate second.
Most AI consulting starts with an interview: tell us your problems. Dataken starts with measurement — task mining and process intelligence built from a first-party activity graph in production since 2020, across more than 10 billion activity records. A Miami engagement runs six steps.
- 01
Observe how work is actually performed
Task mining at the desktop level — applications used, steps taken, durations, and variation between people doing the same job. Measured, not interviewed.
- 02
Identify bottlenecks, rework, handoffs and friction
The activity graph surfaces duplicate work, decision delays, over-complicated steps, and the private workarounds that never appear in a process map.
- 03
Quantify the opportunity and the ROI
Every finding carries a measured frequency and duration across the population, so the business case is arithmetic rather than estimate.
- 04
Determine where AI, automation, or agents actually make sense
Prioritized by volume, repeatability, and measured cost — which also means saying plainly which processes should be eliminated rather than automated.
- 05
Implement it — not just deliver a strategy deck
OLi ships to the desktop and acts at the point of work, surfacing the right knowledge, content, or completed action in the moment.
- 06
Measure the result afterward
The same activity graph that produced the baseline measures the change. 10% more productive time in 30 days, or the engagement is not billed.
Where OLi fits in Miami
The sectors that carry this metro’s desktop work.
- International trade & logistics
- Banking & wealth management
- Cruise & hospitality operations
- Real estate & construction
- Latin America regional headquarters
Questions from Miami
Frequently asked
- Does OLi work for bilingual and cross-border teams?
- Yes. OLi's context recognition operates on application and task structure rather than language-specific content parsing, so bilingual desktops are captured normally. Multi-entity deployments across regional offices are handled through per-tenant boundaries with roll-up reporting at the parent level.
- Does Dataken have an office in Miami?
- No. Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas, and serves Miami organizations remotely. OLi is desktop software deployed to your endpoints, so delivery, rollout, and support are performed remotely; on-site sessions can be arranged by agreement.
- How do Miami teams start with OLi?
- Start with a 30-minute demo. Deployment scopes to a single operational function first, runs against a baseline agreed at kickoff, and carries the 10%-more-productive-time-in-30-days commitment.
See OLi against your own Miami workflows.
10% more productive time in 30 days. Or you don’t pay.
Book a 30-minute demo