Service area
Bring a real activity substrate to Pittsburgh's health systems and AI teams.
Dataken works with organizations in Pittsburgh, Pennsylvania that need to know how their people actually perform work before deciding what to automate. We do task mining at the desktop level — measuring applications, steps, handoffs, rework, and time — then quantify where AI and automation pay, implement it through OLi, and measure the result.
Pittsburgh has an unusual combination: one of the country's largest integrated health systems and one of its deepest AI research clusters. That produces buyers who ask harder architectural questions than most markets and who are quicker to see why an agent without a context substrate underperforms.
How Dataken serves Pittsburgh: Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas — our only office. OLi is desktop software deployed to your endpoints, so Pittsburgh engagements are delivered remotely. On-site sessions can be arranged by agreement.
What Dataken does for Pittsburgh organizations
Measure the work first. Automate second.
Most AI consulting starts with an interview: tell us your problems. Dataken starts with measurement — task mining and process intelligence built from a first-party activity graph in production since 2020, across more than 10 billion activity records. A Pittsburgh engagement runs six steps.
- 01
Observe how work is actually performed
Task mining at the desktop level — applications used, steps taken, durations, and variation between people doing the same job. Measured, not interviewed.
- 02
Identify bottlenecks, rework, handoffs and friction
The activity graph surfaces duplicate work, decision delays, over-complicated steps, and the private workarounds that never appear in a process map.
- 03
Quantify the opportunity and the ROI
Every finding carries a measured frequency and duration across the population, so the business case is arithmetic rather than estimate.
- 04
Determine where AI, automation, or agents actually make sense
Prioritized by volume, repeatability, and measured cost — which also means saying plainly which processes should be eliminated rather than automated.
- 05
Implement it — not just deliver a strategy deck
OLi ships to the desktop and acts at the point of work, surfacing the right knowledge, content, or completed action in the moment.
- 06
Measure the result afterward
The same activity graph that produced the baseline measures the change. 10% more productive time in 30 days, or the engagement is not billed.
Where OLi fits in Pittsburgh
The sectors that carry this metro’s desktop work.
- Healthcare systems & academic medicine
- Robotics & autonomous systems
- Financial services
- Advanced materials & manufacturing
- Artificial intelligence research
Questions from Pittsburgh
Frequently asked
- What actually is the activity graph, technically?
- It is a structured, anonymized, time-ordered record of desktop work — applications, task context, transitions, and durations — accumulated continuously and used as retrieval substrate for agent reasoning. Dataken has been building it in production for over five years, which is why it cannot be replicated quickly by a new entrant.
- Does Dataken have an office in Pittsburgh?
- No. Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas, and serves Pittsburgh organizations remotely. OLi is desktop software deployed to your endpoints, so delivery, rollout, and support are performed remotely; on-site sessions can be arranged by agreement.
- How do Pittsburgh teams start with OLi?
- Start with a 30-minute demo. Deployment scopes to a single operational function first, runs against a baseline agreed at kickoff, and carries the 10%-more-productive-time-in-30-days commitment.
See OLi against your own Pittsburgh workflows.
10% more productive time in 30 days. Or you don’t pay.
Book a 30-minute demo