Service area

Compress time-to-productivity across Salt Lake City hiring classes — measurably.

Dataken works with organizations in Salt Lake City, Utah that need to know how their people actually perform work before deciding what to automate. We do task mining at the desktop level — measuring applications, steps, handoffs, rework, and time — then quantify where AI and automation pay, implement it through OLi, and measure the result.

Salt Lake City has absorbed a large share of national financial-operations and customer-experience headcount over the past decade, built around fast hiring and rapid scaling. In that model, the cost of a slow ramp compounds across every hiring class.

How Dataken serves Salt Lake City: Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas — our only office. OLi is desktop software deployed to your endpoints, so Salt Lake City engagements are delivered remotely. On-site sessions can be arranged by agreement.

What Dataken does for Salt Lake City organizations

Measure the work first. Automate second.

Most AI consulting starts with an interview: tell us your problems. Dataken starts with measurement — task mining and process intelligence built from a first-party activity graph in production since 2020, across more than 10 billion activity records. A Salt Lake City engagement runs six steps.

  1. 01

    Observe how work is actually performed

    Task mining at the desktop level — applications used, steps taken, durations, and variation between people doing the same job. Measured, not interviewed.

  2. 02

    Identify bottlenecks, rework, handoffs and friction

    The activity graph surfaces duplicate work, decision delays, over-complicated steps, and the private workarounds that never appear in a process map.

  3. 03

    Quantify the opportunity and the ROI

    Every finding carries a measured frequency and duration across the population, so the business case is arithmetic rather than estimate.

  4. 04

    Determine where AI, automation, or agents actually make sense

    Prioritized by volume, repeatability, and measured cost — which also means saying plainly which processes should be eliminated rather than automated.

  5. 05

    Implement it — not just deliver a strategy deck

    OLi ships to the desktop and acts at the point of work, surfacing the right knowledge, content, or completed action in the moment.

  6. 06

    Measure the result afterward

    The same activity graph that produced the baseline measures the change. 10% more productive time in 30 days, or the engagement is not billed.

Where OLi fits in Salt Lake City

The sectors that carry this metro’s desktop work.

  • Financial services operations
  • Software & experience management
  • Healthcare systems
  • Outdoor & consumer products
  • Banking & trust services

Questions from Salt Lake City

Frequently asked

How does OLi affect time-to-productivity for new hires?
By surfacing the correct next action and relevant micro-learning at the moment a newer employee stalls on a pattern experienced staff complete quickly. The measurable effect shows up as a narrowing gap between new-hire and tenured task durations.
Does Dataken have an office in Salt Lake City?
No. Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas, and serves Salt Lake City organizations remotely. OLi is desktop software deployed to your endpoints, so delivery, rollout, and support are performed remotely; on-site sessions can be arranged by agreement.
How do Salt Lake City teams start with OLi?
Start with a 30-minute demo. Deployment scopes to a single operational function first, runs against a baseline agreed at kickoff, and carries the 10%-more-productive-time-in-30-days commitment.

See OLi against your own Salt Lake City workflows.

10% more productive time in 30 days. Or you don’t pay.

Book a 30-minute demo