Service area
Measure member-services work at national scale — with an architecture your security team will pass.
Dataken works with organizations in San Antonio, Texas that need to know how their people actually perform work before deciding what to automate. We do task mining at the desktop level — measuring applications, steps, handoffs, rework, and time — then quantify where AI and automation pay, implement it through OLi, and measure the result.
San Antonio's insurance and member-services operations run at national scale from a single metro, and the city's cybersecurity cluster brings an unusually security-literate buyer to every conversation. Expect the privacy architecture to be examined closely and early.
How Dataken serves San Antonio: Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas — our only office. OLi is desktop software deployed to your endpoints, so San Antonio engagements are delivered remotely. On-site sessions can be arranged by agreement.
What Dataken does for San Antonio organizations
Measure the work first. Automate second.
Most AI consulting starts with an interview: tell us your problems. Dataken starts with measurement — task mining and process intelligence built from a first-party activity graph in production since 2020, across more than 10 billion activity records. A San Antonio engagement runs six steps.
- 01
Observe how work is actually performed
Task mining at the desktop level — applications used, steps taken, durations, and variation between people doing the same job. Measured, not interviewed.
- 02
Identify bottlenecks, rework, handoffs and friction
The activity graph surfaces duplicate work, decision delays, over-complicated steps, and the private workarounds that never appear in a process map.
- 03
Quantify the opportunity and the ROI
Every finding carries a measured frequency and duration across the population, so the business case is arithmetic rather than estimate.
- 04
Determine where AI, automation, or agents actually make sense
Prioritized by volume, repeatability, and measured cost — which also means saying plainly which processes should be eliminated rather than automated.
- 05
Implement it — not just deliver a strategy deck
OLi ships to the desktop and acts at the point of work, surfacing the right knowledge, content, or completed action in the moment.
- 06
Measure the result afterward
The same activity graph that produced the baseline measures the change. 10% more productive time in 30 days, or the engagement is not billed.
Where OLi fits in San Antonio
The sectors that carry this metro’s desktop work.
- Insurance & member services
- Cybersecurity
- Healthcare & bioscience
- Energy utilities
- Military & defense support
Questions from San Antonio
Frequently asked
- How is the activity graph anonymized?
- Anonymization happens at capture rather than in post-processing, so the graph is built from de-identified activity structure rather than identified records that are later masked. This distinction matters to security reviewers and is documented in full on the Privacy page.
- Does Dataken have an office in San Antonio?
- No. Dataken, Inc. is headquartered in the Dallas–Fort Worth metroplex, Texas, and serves San Antonio organizations remotely. OLi is desktop software deployed to your endpoints, so delivery, rollout, and support are performed remotely; on-site sessions can be arranged by agreement.
- How do San Antonio teams start with OLi?
- Start with a 30-minute demo. Deployment scopes to a single operational function first, runs against a baseline agreed at kickoff, and carries the 10%-more-productive-time-in-30-days commitment.
See OLi against your own San Antonio workflows.
10% more productive time in 30 days. Or you don’t pay.
Book a 30-minute demo