Use case

Back-Office Swivel-Chair Automation

Find the copy/paste between systems that eats the week — and size what automating it would save.

Back-office work is full of swivel-chair tasks: reading a value in one system and typing it into another, reconciling a spreadsheet against a portal, re-keying a form. None of it shows up in system logs, because it happens between them. A Dataken AI & Automation Assessment measures the work continuously for four weeks and ranks those patterns by hours per month, savable hours, and what each automation would need.

Measured at the desktop with OLi

What the AI & Automation Assessment measures.

  • The repeatable work patterns, who performs them, and hours per month
  • Copy/paste and re-keying between systems that do not integrate
  • Savable hours by use case, from conservative to moderate
  • Requirements per use case: API, service account, human-approved desktop automation, or file pipeline
  • Sequencing — fastest connector-only wins first
  • Implementation with OLi, then re-measurement against the baseline

Start with a scoping call.

AI & Automation Assessment: up to 75 seats, 1–2 sites, 4 weeks of continuous desktop measurement, $15,000 fixed fee — credited toward deployment if you sign within 60 days of the readout.